How To Register An Iclicker Uc Berkeley

Student troubleshooting for iClicker remotes only if your instructor is using iClicker Classic (FAQ)

KB0010763  -  Latest Version

x.0 - Updated on 2022-01-11 by Sara Viray

nine.0 - Updated on 2021-12-29 by Sara Viray

8.0 - Updated on 2021-08-27 past Judy STERN

7.0 - Updated on 2021-08-26 past Judy STERN

six.0 - Updated on 2020-02-eleven by Judy STERN

v.0 - Updated on 2019-10-23 by Judy STERN

4.0 - Updated on 2019-08-23 by Judy STERN

3.0 - Updated on 2019-03-19 by Judy STERN

ii.0 - Updated on 2018-07-31 by Judy STERN

ane.0 - Authored on 2015-07-23 past Judy STERN

NOTE: Support for iClicker Archetype is being retired, and this KB article is no longer being maintained.

Issues with iClicker registration in bCourses

Question: Why is there no "iClicker registration" on the left toolbar in bCourses?

Answer: Your teacher needs to make this tool visible in your class site; check with them if they accept told you to use the iClicker registration tool to register. It may as well exist because your instructor is using iClicker Cloud this semester; if they ostend that they are using iClicker Deject, you exercise not utilize the iClicker registration tool, but instead register your iClicker in the iClicker Educatee app (run into "How to Register a Remote in the iClicker Pupil App")

Question: Why, when I click the "iClicker registration" tab, do I encounter a bare white page?

Reply: Sometimes the registration tool takes a while to come up. Give it a minute. If null happens, effort refreshing the page. If you still find that zippo comes up, attempt the post-obit:

1. Be sure that your browser software is in compliance with bCourses: *run into assist beneath
2. Exist sure that your browser's preferences indicate that tertiary-political party cookies are accepted.**see help below

If neither of the above piece of work, visit the Student Helpdesk at their in-person locations or via phone/electronic mail; see https://studenttech.berkeley.edu/techsupport for current locations and hours.

Question: Where exercise I discover my ClickerID number if it's not on the dorsum of my iClicker remote?

Respond: It may be noted on a sticker within the battery compartment. If not, visit the Educatee Helpdesk at their in-person locations or via phone/email; see https://studenttech.berkeley.edu/techsupport for electric current locations and hours.

Question: How can I tell if I successfully registered my clicker? In that location's no articulate response (or I get an mistake) when I click on the "annals" push button on the iClicker Registration screen on my form website.

Answer: If your clicker is registered, you will come across information technology listed in a table below the field where you register the ID:

If you do non run into your ID with its registration date as higher up or you get an error message, you should do the following and try to register again:

1. Be certain that you take an e-mail address in bCourses. You lot will meet the email address pre-filled on the iClicker Registration page, if you practice take an email accost in bCourses. If there is no email accost pre-filled, go to Account > Settings in bCourses and add an electronic mail address. Try to register your clicker again in about ten minutes.
2. Be certain that your browser software is in compliance with bCourses:. *run across help beneath
3. Exist certain that your browser'southward preferences indicate that third-party cookies are accepted.**encounter help below
4. If you feel comfy doing then, switch to Privacy Mode (aka Incognito Mode) in your browser (see https://en.wikipedia.org/wiki/Privacy_mode for more information).

If none of the above piece of work, visit the Pupil Helpdesk at their in-person locations or via phone/electronic mail; see https://studenttech.berkeley.edu/techsupport for current locations and hours. (Pupil Helpdesk staff are equipped to assist you lot complete your registration.)

Question: What should I do if the registration box clears when I click submit?

Answer: If the field resets or clears, yous have non registered. See Reply to question above this one.

Question: What are the supported browsers for bCourses?

Answer: https://guides.instructure.com/m/67952/l/720329-which-browsers-does-canvas-support

Question: How do I Enable third party cookies on my browser?

Answer:

In Chrome:

• Preferences > Bear witness avant-garde settings > Privacy > Content settings
• The button for "Allow local data to be set (recommended)" should exist marked.
• The box for "Block third-party cookies and site data" should not be checked.

In Firefox:

• Preferences > Privacy; History > Employ custom settings for history
• "Accept cookies from sites" should be checked
• "Have third-party cookies" should be marked "Always."

In Safari:

• Preferences > Privacy
• "Block cookies and other website information:" should be marked "Never.

Problems voting in class or getting points

Question: What should I do if my iClicker remote turns off or the vote condition light (or LCD panel) indicates that my vote was not received?

Answer:

1. Bank check to come across if your remote is on the same frequency as your instructors base station. Default is "AA" unless your instructor has asked yous to alter it considering of interference,  reset your remote to the default. Instructions are on the back of your iClicker remote or at the iClicker support page on changing frequency.
2. Check your batteries. If you get yellow light or a low battery low-cal, try changing the batteries. In some cases with used remotes you may need to make clean out the battery chamber with alcohol to ensure good connectivity. Note: the original iclicker remote takes iii AA batteries. The third battery is often stuck above the others and needs to be banged out. Besides Duracell batteries may exist problematic; please refer to the iClicker support page about batteries.

If yous need help checking your frequency or your batteries, visit the Pupil Helpdesk at their in-person locations or via phone/electronic mail; see https://studenttech.berkeley.edu/techsupport for current locations and hours.

Question: Why does my instructor say that I'm not getting points (or why do my points not evidence in bCourses), fifty-fifty though my iClicker seems to be working just fine in class and I successfully registered information technology in bCourses?

Reply: Bank check with the teacher to run into if they did a Sync Roster since the date on which you registered your clicker. And, your instructor needs to sync iClicker scores with bCourses earlier your points volition show upwards in bCourses Grades. Please ostend that your instructor has taken these steps. If they say they accept done these steps, request support from iClicker.

Additional questions:

Why do I see the "NO Base" message or red low-cal on my iClicker remote?

What is the warranty for iClicker remotes?

Who tin I contact with other iClicker questions or problems?

Respond:

1. iClicker back up has back up technicians available to help yous
2. Send email to clickers@berkeley.edu if iClicker Support isn't helpful

How To Register An Iclicker Uc Berkeley,

Source: https://berkeley.service-now.com/kb_view.do?sysparm_article=KB0010763

Posted by: snellculoak.blogspot.com

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